01
Get In Touch
We'd love to hear from you - whether it's a question about our products, your developmental guide, or just to say hello.
Email: support@rootplay.co
Response time: Within 24 hours, Monday through Friday.
ROOTPLAY · SUPPORT
Contact
02
Common Questions
Before reaching out, check our FAQ page - we've answered the most common questions about our products, shipping, and guides.
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Order Issues
If you have a question about an existing order, please include your order number in your email so we can help you faster.
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Returns
Our 30-Day Purposeful Play Guarantee means you can return any product if your child doesn't engage with it. Email us with your order number and we'll take care of everything.
We're a small team that genuinely cares about helping parents play with purpose. Every email gets a real, personal response.
Send us a message
All fields except email are optional. We reply within 24 hours, Monday through Friday.